Please reach out to your Account Manager, use our live chat feature, or email support@taboola.com for help with the following admin tasks for your account:
Adding, editing or deleting users in your account.
Adding new accounts.
Creating a Network for agencies.
Changing the timezone of your campaign reporting.
Changing your billing schedule if applicable.
Cancelling your account - To delete your account, you have two options: you can pause your campaigns, which stops all future charges and leaves your account inactive, or you can contact support.
Please note that your account currency is determined by the country you selected during the initial setup, and it cannot be changed. In order to have an account set up in a different currency, you will need to create another Realize account.
You can also live chat with a representative to get immediate support.
Click the help button:
Click the send us a message button:
✅ If you have any questions or concerns, please contact your Account Manager, reach out to Abby, your AI assistant or contact support via support@taboola.com or the chat within Realize.