TABOOLA PRIVACY POLICY
Last Update:For a full PDF copy of our privacy policy, please click here.
You can find information below on Taboola’s data collection practices in our services. You can find more detailed information on our website data collection practices here.
If you would like to go directly to Taboola’s opt-out status options, please click here.
If you would like to learn more about Taboola’s region-specific processing of personal data, you can go directly to the applicable notices for individuals in Brazil, California, Europe (including the United Kingdom), China, or Thailand.
Privacy Self-Regulation:
Taboola is dedicated to providing Internet users the highest level of transparency and control over the use of their data in online advertising. We adhere to the Self-Regulatory Principles set forth by the Digital Advertising Alliance (DAA), the Digital Advertising Alliance Canada (DAAC), and the European Interactive Digital Advertising Alliance (EDAA). Taboola also adheres to the Interactive Advertising Bureau’s (IAB) Self-Regulatory Principles for Online Behavioral Advertising, the IAB Europe OBA Framework, as well as participates in the IAB Europe Transparency & Consent Framework and complies with its Specifications and Policies as vendor number 42. In addition, Taboola is a proud member in good standing of the Network Advertising Initiative (NAI), an association dedicated to responsible data collection use in digital advertising, and we adhere to the NAI Code of Conduct for Web and Mobile. To update your AdChoices Opt Out settings, select your region here: US, Canada, or Europe (including the United Kingdom); and to manage all NAI member sites’ settings, click here.
Privacy Policy:
Taboola, Inc., together with its Affiliates (“Taboola”, “we”, “us”, or “our”), recognizes the importance of your privacy. In this privacy policy (“Privacy Policy”) we describe how we collect, process, use, and disclose information that we obtain through our website, www.taboola.com, any Taboola website displaying this Privacy Policy (collectively, the “Sites”), our content-discovery platforms, feeds, widgets, analytics tools, and other technical applications that we provide on third-party websites (collectively, the “Content Discovery Platform”), and the Taboola News suite of content-discovery tools available on mobile devices and operating systems (including the Start line of products, collectively “Taboola News”) (all collectively, the “Services”).
When you visit the Sites, or use or interact with any of our Services, we will collect information from or about you or your device, which may include personal information or personal data as defined by applicable privacy laws (“Personal Information” or “Personal Data“) (collectively, the “Information”), and this Information will be handled as described in this Privacy Policy.
We may use Information collected through the Sites and Services in various ways, depending on whether you are (i) a publisher, advertiser, or other content provider that has a contractual relationship, with Taboola (a “Customer“); (ii) a visitor to our Customers’ websites and digital properties who interacts with our Services (a “User“); or (iii) a visitor to the Taboola Sites (a “Site Visitor“), which may include Customers and prospective customers. Therefore, this Privacy Policy outlines specific provisions for each of these categories in Sections 1 – 3, and outlines provisions that apply to all three categories in Section 4 below.
For more information about how we use cookies on the Sites and when providing our Services, please refer to our Cookie Policy.
1. Customers
1.1 Information We Collect from Customers (“Customer Information”)
We collect Customer Information directly from our Customers. For example, we will collect a Customer’s contact details when a Customer enters a contractual relationship with Taboola and we will collect a username and password when a Customer creates an account on any of our Sites. When a Customer sends us an email asking a question, or signs up to receive our email newsletters, we will collect the Information that the Customer submits to us. We will also collect other Information that Customers choose to provide to us, such as the contents of a message or form that a Customer submits through our Sites or via email. We may also collect Information from prospective customers through publicly-available sources.
When a Customer signs up to use our Services or uses Taboola’s analytics dashboard “Taboola Ads”, we collect Information such as the Customer’s name, email address, telephone number, payment card information, billing information, and any other Information the Customer may choose to provide to us on the platform. We may also work with third party vendors to process payments to or from our Customers on our behalf. These vendors currently include Stripe and Payoneer, but are subject to change at any time. We do not have access to the Information that you provide to these third parties, and we encourage you to visit their privacy policies to understand their practices.
1.2 How We Use Customer Information
We use Customer Information for the following purposes:
- Providing our Service. We use Customer Information to provide our Sites and Services and for other customer service purposes in relation to Customer accounts.
- Communicating with you about your Taboola Partnership. We use Customer Information to communicate, via email or otherwise, about Customers’ accounts; to contact Customers about Taboola’s products or services that we think may interest you; to respond to Customer inquiries, requests, or complaints; and to provide Customers with product updates, news, best practices, and other helpful or interesting information that can enhance your use of Taboola’s Services, in accordance with their communications preferences. When we communicate in this way, our emails may deploy a cookie that tracks when the emails are opened to measure Customer engagement. For more information about cookies, please see our Cookie Policy.
- Marketing and advertising. We use Customer Information to provide Customers with newsletters, special offers, and promotions, including via email; and for other marketing, advertising, and promotional purposes, including general updates about Taboola. These communications will be sent in accordance with our Customers’ communications preferences.
1.3 How We Disclose Customer Information
We may disclose Customer Information as follows:
- Taboola Affiliates. We may disclose Customer Information to any of Taboola’s current or future affiliates (affiliates are companies controlling, controlled by, or under common control with us, including, for example, Taboola.com Ltd., Taboola Europe Limited, Taboola (Thailand) Limited, and Taboola Brasil Internet Ltda., referred to herein as “Affiliates”), parent companies, or subsidiaries to process for the purposes described in this Privacy Policy.
- Taboola service providers. We may disclose Customer Information to vendors, service providers, agents, contractors, or others who perform functions (e.g., maintenance, data analysis, customer relationship management, email marketing, surveys, credit card processing, data hosting, fraud detection) on our behalf.
- Customers. We may disclose Customer Information to other Customers where relevant to the Service we provide. For example, we may provide publishers with information about what advertisers may appear on their network or advertisers with information about which publisher websites their campaigns have appeared on.
1.4 Customer Choices
Customers may access, correct, or update the Information that they have provided to us by either updating the Information in their account, by emailing their dedicated account manager, or by emailing us at support@taboola.com.
We may send periodic promotional or informational emails to Customers in accordance with their communications preferences. At any time, Customers may opt out of such communications by following the opt-out instructions contained in the email. Please note that it may take up to ten (10) business days for us to process opt-out requests. If you opt out of receiving marketing and advertising emails from Taboola, we will still send you emails about your account and any Services that you have requested or received from us.
2. Users
2.1 Information We Collect from Users (“User Information”)
We automatically collect User Information when Users interact with our Services that appear on our Customers’ websites and digital properties. Like most other web-based services, we collect this User Information through cookies and other technologies. Taboola collects only pseudonymized data, which means we do not know who you are because we do not know or process your name, email address, or other identifiable data. User Information that we collect includes, but is not limited to, Information about a User’s device and operating system, IP address, the web pages accessed by Users within our Customers’ websites, the link that led a User to a Customer’s website, the dates and times a User accesses a Customers’ website, event information (e.g., system crashes), general location information (e.g., city and state), hashed email addresses (when made available by the User), and gender (when made available by the User). In the Taboola News suite of tools, we also collect in-app User behaviors (e.g. online status, browsing activity, and clicks) and implicit non-precise device location inferred from search queries (when enabled by the User) and SIM cards or IP addresses. We ask our Customers to obtain consent on our behalf, where required by applicable data protection laws, for us to collect this User Information. We may also obtain Information about you from our data partners.
For more information about how we use cookies and other technologies, please refer to our Cookie Policy.
2.2 How We Use User Information
We use User Information for the following purposes:
- Providing our Service. We may use User Information to provide our Services to Users and our Customers.
- Tailoring content. We may use User Information to tailor the content and information that we may send or display to Users; to retarget content to Users through our Services and elsewhere; and to otherwise personalize your experiences while using our Services. For more information about how we tailor our content see information below about our Interest Based Advertising.
- Tailoring content across multiple devices. We may use User Information to improve a unique User’s experience across multiple browsers and devices (such as smartphones, tablets, or other viewing devices) by providing better targeted ad campaigns to that User. For instance, should we recognize a User on a web browser, we may want to provide that User similar or personalized content on mobile apps, as well. To do this, we identify unique Users across devices, or we may sync cookies and identifiers with our service providers or Customers that do this, to help our Customers enhance their own data and data segments, or to help them target the right audience.
- Offering our Customers data segments that help target content and advertisements for topics, products, and services that may interest you. A data segment is a grouping of users who share one or more attributes (e.g., travel enthusiasts). We offer a number of data segments, both proprietary and from our data partners, to our Customers so that they may better target Users who are more likely to be interested in their content and advertisements. Taboola does not knowingly create segments that are based upon what we consider to be sensitive information (for example, Personal Data revealing your racial or ethnic origin or your religious affiliations, or Personal Data concerning your sensitive health information, sex life or sexual orientation, or genetic or biometric data). In connection with our Services, our Customers may use these standard health-related segments about non-sensitive conditions such as an inferred interest in health and wellness or over the counter medications. In addition, Taboola offers our Customers standard political-related segments that may indicate general political sentiment, interest in specific political issues, and political party affiliation.
2.3 How We Disclose User Information
We may disclose User Information as follows:
- Taboola Affiliates. We may disclose User Information to any current or future Affiliates, parent companies, or subsidiaries to process for the purposes described in this Privacy Policy.
- Taboola service providers. We may disclose User Information to vendors, service providers, agents, contractors, or others who perform functions (e.g., maintenance, data analysis, customer relationship management, email marketing, surveys, credit card processing, data hosting, or fraud detection) on our behalf.
- Unaffiliated third parties. We may disclose User Information to other unaffiliated third parties, specifically with (i) our data partners, so that we can connect you with relevant content by allowing our advertisers to target specific audience segments, and (ii) our programmatic demand and supply partners, so that we can serve you with tailored advertisements.
- Customers. We may disclose User Information to Customers where relevant to the Service we provide those Customers. For example, we may provide publishers with information about the viewing and click-through patterns of the content they publish and may provide advertisers with information about conversion rates for analytics purposes.
2.4 Accessing Your User Information From Taboola
You have the right to request that Taboola provide you with access to the Personal Data we hold about you, correct your Personal Data, delete your Personal Data, and cease or restrict processing of your Personal Data. Please click here to make such a request.
2.5 Interest-Based Advertising
Through our Services, including our Services on Customer websites, we may provide advertisements to you based on your recent browsing behavior across different Customer websites, browsers, or devices. For example, if on a first online visit, you browse on website A, then on a subsequent visit to website B, you may see content personalized based on your browsing history on website A. For example, if a user visits a clothing retail site, she might see clothing-related ads on another site she visits.
In order to target advertisements to you for products and services that may interest you, we may use cookies, JavaScript, web beacons (including clear GIFs), HTML5 local storage, and other technologies. For more information about how we use these technologies, please refer to our Cookie Policy.
We may also work with third parties such as ad networks, which are third parties that display advertisements based on your visits to websites that you have visited in the past. These advertisers will deliver you targeted advertisements for products and services that may interest you. Third-party ad networks, our advertiser Customers (and their content providers and agents), and/or traffic measurement services may also use cookies, JavaScript, web beacons (including clear GIFs), Flash LSOs, and other technologies to measure the effectiveness of their ads and to personalize advertising content to you. These third-party cookies and other technologies are governed by each third party’s specific privacy policy, not this one.
If you have questions about our collection and use of data for interest-based advertising purposes, please contact us at: support@taboola.com.
2.6 User Choices and Opting Out
Taboola supports initiatives to offer our Users greater transparency and control over the uses of their Information. Therefore, we offer the following options for controlling the interest-based content and ads you receive.
- If you do not want to receive interest-based ads from Taboola, you can disable the display of such ads by clicking on the opt-out link below. Please note that an opt out will not prevent you from seeing Taboola’s content recommendations. Rather, the opt out will prevent Taboola from using your Information to tailor these recommendations to your interests. You will continue to receive recommendations that are selected based on the particular website that you are viewing (i.e., contextually based ads).
- Not Opted Out: Taboola will serve you personalized recommendations based on your history.
- Opted Out: You have opted out of tracking, Taboola will no longer serve you with personalized content recommendations based on your Internet use history.
Please also note:
- Because our tracking mechanisms operate at the device and browser level, to fully opt-out across devices, you will need to do so on each device and browser individually.
If your browsers are configured to reject cookies, your opt-out may not be effective, since we identify your choice to opt-out based on an opt-out cookie we deliver to you. In this case, you will need to confirm that your browser is configured properly in order for the opt-out to be effective. If you are using a Safari browser on iOS11 or macOS High Sierra, you must first adjust your Privacy and Security Settings to turn off both “Prevent Cross-Site Tracking” and “Block All Cookies”, and then return to this privacy policy or your preferred opt out platform to reset your opt out preferences. - Taboola may use non-cookie technologies in limited cases. Like cookies, these technologies allow Taboola to recommend ads that are tailored to your interests and to remember whether you have chosen to opt-out from our Services. Please note that some web browsers may not permit you to block the use of non-cookie technologies, but you can do so by simply clicking on the Opt Out feature above in this Section 2.6.
- You can also opt-out of receiving targeted ads served by Taboola and other advertising companies.
- You may use the NAI opt out tool, which will allow you to opt out of receiving targeted ads from Taboola and from other NAI-approved member companies. The NAI also provides instructions to engage system-level mobile device opt outs in Android, iOS, and Windows Phone environments.
- You may also visit one of the Digital Advertising Alliance affiliate websites to learn more about User choices and opting out of interest-based advertising displayed by the many member companies.
- Users in the United States may visit the DAA consumer choice page at www.aboutads.info/choices
- Users in Canada may visit the DAAC consumer choice page at www.youradchoices.ca/choices
- Users in Europe (including the United Kingdom) may visit the EDAA consumer choice page at www.youronlinechoices.eu
- You can also opt out of the use of your email address for targeted ads through Audience Matched Advertising or AMA by Taboola and other advertising companies through the NAI Audience Matched Advertising Opt Out (Beta).
Please note that an opt out from one or more companies listed on the DAA, DAAC, or EDAA consumer choice pages will not prevent you from seeing those companies’ advertisements. Rather, the opt out will prevent these companies from using your Information to display targeted content or ads to you. You may continue to receive advertisements that are selected based on the particular website that you are viewing (i.e., contextually based ads).
Also, if your browsers are configured to reject cookies when you visit the DAA, DAAC or EDAA consumer choice pages, your opt out may not be effective because your browser will refuse opt-out cookies (that alert companies that you have exercised your opt-out preference).
2.7 Data Retention
We retain User Information, which is directly collected for purposes of serving ads, for at most thirteen (13) months from the User’s last interaction with our Services (often for a shorter period of time), after which time we de-identify the data by removing unique identifiers or aggregating the data.
We retain deidentified or aggregated data, which cannot identify an individual or device and is used for purposes of reporting and analysis, for as long as commercially necessary. We keep opt-out information for longer than this period so that we can continue to honor your opt-out requests.
2.8 Children
We do not knowingly collect any data or target any advertisements on websites directed to children under the age of sixteen (16). If you are the parent or guardian of a child under the age of sixteen (16) and have a concern regarding the Information we collect, please contact us at dpo@taboola.com.
3. Site Visitors
3.1 Information We Collect from Site Visitors
Taboola collects Site Visitor Information either directly from you or from third parties that collect this Information during your use of our Sites. We may combine all the Information that we collect from various sources.
- Information we collect directly from you. We may collect Site Visitor Information directly from you. For example, when you send us an email asking a question, or submit a form on our Sites to receive marketing materials or email newsletters, we will collect the Information that you submit to us. We may also collect any other Information that you choose to provide to us, such as the contents of a message that you submit through our Sites.
- Information we collect from third parties. We may collect Site Visitor Information about you from third parties that collect information on our behalf through your use of the Site, such as web analytics companies. Such information may include, without limitation, information about your operating system, IP address, settings and system configurations, device model, device ID and other unique device identifiers, mobile related information, the web pages you access within our Sites, the website that led you to our Sites, the website to which you go after leaving our Sites, the dates and times that you access our Sites, event information (e.g., system crashes) and web log data.
For more information about how we use cookies and other technologies, please refer to our Cookie Policy.
3.2 How We Use Site Visitor Information
We use your Site Visitor Information for the following purposes:
- Providing our Service. We use Site Visitor Information to provide and manage our Sites and Services.
- Tailoring content. We use Site Visitor Information to tailor the content and information that we send or display to you on our Sites, and to otherwise personalize your experiences while using our Sites.
- Communicating with you. We use Site Visitor Information to communicate with you, including via email, about our Services; to respond to your inquiries via our website request forms; and to answer any questions or complaints you submit; to provide you with news, best practices or other information that we think may interest you.
- Marketing and advertising. We use Site Visitor Information to provide you with newsletters, special offers, and promotions, including via email; to contact you about products or services we think may interest you; and for other marketing, advertising, and promotional purposes. These communications will be sent in accordance with your communications preferences.
- Analyzing use of our Sites. We use Site Visitor Information to better understand how individuals access and use our Sites, both on an aggregated and individualized basis; to honor their requests and preferences; and for other research, analytical or statistical purposes.
3.3 How We Disclose Site Visitor Information
We may disclose Site Visitor Information as follows:
- Taboola Affiliates. We may disclose Site Visitor Information to any current or future Affiliates, parent companies, or subsidiaries to process for the purposes described in this Privacy Policy.
- Taboola service providers. We may disclose Site Visitor Information to vendors, service providers, agents, contractors, or others who perform functions (e.g., maintenance, data analysis, customer relationship management, email marketing, surveys, credit card processing, data hosting, fraud detection) on our behalf.
3.4 Third-Party Online Advertising
To understand your interests and deliver advertisements that are tailored to your interests, we may work with service providers or third parties that use their own cookies, web beacons, and other technologies to collect Information about Site Visitors’ online activities, either on our Sites and/or other websites across the Internet (“Taboola Ad Partners”). These Taboola Ad Partners include advertisers and ad networks that may collect Information about when you view or interact with one of their advertisements and may collect information regarding your activities on our Sites and your online activities over time and across different websites. Like most advertisers, Taboola works to place our advertisements where we think they will be most interesting and relevant to the recipient. One way we do this is by allowing ad networks to place their own cookies when an individual visits our Sites. This enables the ad network to recognize individuals who have previously visited the Taboola Sites. Then, if the ad network has purchased ad space on a third-party website, and recognizes that same individual visiting that third-party website, the ad network can deliver a Taboola advertisement, knowing that this individual has already expressed interest in Taboola by visiting the Taboola Sites. To learn more about third parties who collect Site Visitor Information, please review our Cookie Policy.
3.5 Site Visitor Choices
Site Visitors may opt out of the Taboola Ad Partners that collect information on the Sites to serve ads about Taboola. (California Site Visitors may exercise their options directly with Taboola, as outlined below in Section 5.2.1). By visiting one of the Digital Advertising Alliance affiliate websites, you can learn more about User choices and opting out of interest-based advertising displayed by the many member companies.
- Users in the United States may visit the DAA consumer choice page at www.aboutads.info/choices
- Users in Canada may visit the DAAC consumer choice page at www.youradchoices.ca/choices
- Users in Europe (including the United Kingdom) may visit the EDAA consumer choice page at www.youronlinechoices.eu
Please note that an opt out from one or more companies listed on the DAA, DAAC, or EDAA consumer choice pages will not prevent you from seeing those companies’ advertisements. Rather, the opt out will prevent these companies from using your Information to display targeted content or ads to you. You may continue to receive advertisements that are selected based on the particular website that you are viewing (i.e., contextually based ads).
Also, if your browsers are configured to reject cookies when you visit the DAA, DAAC or EDAA consumer choice pages, your opt out may not be effective because your browser will refuse opt-out cookies (that alert companies that you have exercised your opt-out preference).
For Site Visitors who have subscribed to receive emails from us, you can manage your subscription by clicking your unique link that appears at the bottom of each of these emails.
4. General Provisions Applicable to Customers, Users, and Site Visitors
4.1 How We Use Your Information
We use the Information that we collect from Customers, Users, and Site Visitors for the purposes respectively set forth in Sections 1-3 above, as well as for the following purposes:
- Analyzing use of our Services. We use the Information that we collect to better understand how Customers, Users, and Site Visitors access and use our Site and Services, both on an aggregated and individualized basis; to respond to Customers’, Users’, and Site Visitors’ requests and preferences; and for other research, analytical, and statistical purposes.
- Legal compliance. We use the Information that we collect to comply with applicable legal obligations, including requests from law enforcement or other governmental entities.
- Protecting our rights and interests. We use the Information that we collect to protect our rights and interests and the rights and interests of our Customers, Users, Site Visitors, and the general public, as well as to enforce this Privacy Policy and our Terms of Use.
4.2 Disclosing Your Information
When we share your Information with third parties as specified above, we require such recipients to agree to only use the Information we share with them in accordance with this Privacy Policy and our contractual specifications and for no other purpose than those determined by us in line with this Privacy Policy.
In addition to the disclosures detailed above, we may also disclose Information for the following purposes:
- Business transfers. We reserve the right to disclose and/or transfer Information to another entity if we are acquired by or merged with another company, if we sell or transfer a business unit or assets to another company, if we undergo a bankruptcy proceeding, or if we engage in any other similar business transfer.
- Legal compliance. We may disclose Information in order to comply with the law, regulation, a judicial proceeding, subpoena, court order, or other legal process.
- Protecting rights and interests. We may disclose Information where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms of Use or this Privacy Policy, or as evidence in litigation in which we are involved.
- Aggregate and de-identified Information. We may disclose to our Customers and other third parties aggregated or de-identified information about users for marketing, advertising, research, or other purposes.
4.3 Cookies and Other Tracking Mechanisms
For more information about how we use cookies and other tracking mechanisms on the Sites and when providing our Services, please refer to our Cookie Policy. You may disable certain tracking as discussed in our Cookie Policy (e.g., by disabling cookies).
4.4 Third-Party Links
Our Sites and Services may contain links to our third-party partners’ websites. Any access to and use of such linked websites is not governed by this Privacy Policy but instead is governed by the privacy policies of those third-party websites. We are not responsible for the information security nor privacy practices of such third-party websites.
For example, our Sites include features from third-party social networking platforms, such as the Facebook “Like” button. These features may collect certain information, such as your IP address or the page you are visiting on our Sites, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or directly on our Sites. Your interactions with these features are governed by the privacy policy of the company providing such features. As another example, our Services link to Customer websites, which are also not governed by this Privacy Policy but by the applicable Customers’ privacy policy.
4.5 Security
We value the security of your Information, including but not limited to the Information collected via the Sites or Services. Taboola is ISO27001 and ISO27701 certified and we have taken appropriate technical and organisational measures to protect the Information we collect about you from loss, misuse, unauthorized access, disclosure, alteration, destruction, and any other form of unauthorized processing. Please be aware, however, that no data security measures can guarantee 100% security.
4.6 International Data Transfers
We may transfer your Information outside the country in which it is collected, including to a country that may not offer the same level of protection for Information as the country in which you reside. Rest assured however, that Taboola has arranged all contractual safeguards to ensure your Information is processed in a way that offers an adequate level of protection when it is shared between or among Taboola Affiliates, subsidiaries, and/or parent companies.
If you would like to learn more about EEA/UK Data Transfers, specifically, see Section 5.1.4 below. If you would like to learn more about Thailand Data Transfers, specifically, see Section 5.3.4 below.